Refund policy

At perfumesfragrance.com, we value our customers and want you to feel confident when shopping with us. Please review our Return and Refund Policy carefully before making a purchase.

Returns

  • Returns are accepted within 30 days from the date of delivery.

  • To qualify for a return, the product must be unopened, unused, and in its original packaging.

  • Products that have been opened, used, or tampered with cannot be returned due to hygiene and safety reasons.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original method of payment within 10 business days.

  • Shipping costs are non-refundable, and return shipping charges are the responsibility of the customer.

How to Request a Return

To initiate a return, please contact our customer support team at:
email: info@perfumesfragrance.com
Phone: 437-457-2626

Please provide your order number, the product you wish to return, and the reason for the return. Our team will guide you through the process.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will arrange for a replacement or issue a full refund after verification.